support.dublinetwork.comDubli Network Support

English (US) 日本語 Submit a request -- Sign in #dublination - We’re here to help along the way Account Management Personal Settings ★ How do I contact Dubli? ★ I lost my password. How do I reset my password? ★ How do I change my personal information on Dubli Network? Renewals & Orders How do I keep my BA account active? What is your refund/cancellation policy? Vouchers ★ How do vouchers work? How do I check the status of a voucher? How do I revoke a voucher? I tried sending a voucher to my customer and received an error or my customer received an error when trying to redeem the voucher. Do my vouchers expire? -- Binary System Earnings How do I become "qualified" for a Cycle Bonus? How are my Cycle Bonuses calculated? I have produced cycles during the binary period. Why did I not receive a Cycle Bonus? Placement ★ How do I select the placement for my new enrollments? Why was my new enrollment placed in the "Community" team if my default placement is set to "Personal" team? Can I move my new enrollee to the opposite leg after their registration has been completed? -- Business Development Commission Payments and Withdrawals ★ When will my commissions be paid? ★ What commission withdrawal options do you offer? What is the "Fast Start Bonus?" How is commission calculated when a downline BA purchases a standalone voucher package? My country is not serviced by Paylution. How do I request my commissions by wire transfer? How do I withdraw my commissions via Paylution? Frontlines, Downlines, & Personal Customers ★ How long does it take for new customers (including VIP) to appear in my back office and for commissions to be paid? I signed up a new customer but cannot find them in my back office. Titles & Promotions ★ What are the different ranks/titles available and what are the benefits of being promoted? What is the Customer Points Requirement? -- Marketing Marketing Your Dubli Business What link should I use to refer new BA's to the site? What link should I use to refer new customers to the shopping site? Who is eligible to sell the Partner Program? How can I promote my Dubli business? Social Media Policies What URL's and names am I allowed to use? Are there any restrictions on email addresses? What must I include on my Dubli business website? How should I identify myself on social media? -- Common Questions How do I contact Dubli? Dubli does not offer live phone support at this time. Please direct any queries via this support ticket system or by sending an email di... I lost my password. How do I reset my ... If you are unable to log in to your Dubli Network account, please click the "Forgot Password" link located on the Dubli Network homepage ... How do I change my personal information... Most contact details (address, phone, etc.) can be changed in the "Profile" area of the back office. However, due to account security pr... How do vouchers work? Vouchers can be sent from the Dubli Network back office by going to the "Vouchers" area. From there, the following information is require... How do I select the placement for my ne... Placement of your new enrollments in the binary tree will be determined by the setting preference you selected (Community, Personal, or A... When will my commissions be paid? Binary commission cycles (fast-start bonus, Team Cycle Bonuses, etc.) run from Monday until Sunday. Once the cycle has ended, there is a... What commission withdrawal options do y... We currently offer the following withdrawal options for our Business Associates: Paylution (with options to transfer directly to your ba... How long does it take for new customers... Please allow 2-3 business days from when a customer registers for them to appear in your "My Personal Customers" area. You can expedite ... What are the different ranks/titles ava... Business Associate - - - this is the default title assigned to Dubli Network registrants who opt to purchase only the Business License; ... Submit A Ticket Powered by Zendesk...